Changes to this statement
The applicable Privacy Statement is that which is in effect at the date of use of the App. We do update our Privacy Statement periodically, as our data collection practices change. We notify you of a change to the Privacy Statement when you next start the App. You will be required accept the new Privacy Statement to continue your use of the App. The new Privacy Statement will also be published and available on the App. By using our App you agree to be bound by this Privacy Statement and any revisions in effect at the time of use. If you do not agree to any changes during your use of the App and/or the services you should stop using the App and remove it from your device(s).
This app uses the features of your mobile device to collect data about you as part of the service we provide
This document is to inform you about how we treat your personal information and to explain in particular how your personal information is processed when you use our App. As a result, you will be able to provide consent to the processing of your personal information in a free and informed way in the sections of the App in which you are asked to provide personal information. We are not responsible for the content or privacy practices of other apps or websites. Any external links to other websites or apps are clearly identifiable as such.
This App is operated by TempBuddy Limited, a company incorporated and registered in Ireland with company registration number 535776 with its registered office at 40 Dame Street, Dublin 2, Ireland (“TempBuddy”, “we”, “us” or “our”). You can contact us by using any of the contact information provided at the end of this statement.
We fully respect your right to privacy, and will only collect personal information in accordance with this Statement. Any personal information will be treated in accordance with the Data Protection Acts 1988 and 2003 (‘DPA’).
Information we may collect from you
General Information Provided to Us
You must have a TempBuddy account (‘TempBuddy Account’) to access and use the App and our services. Your temporary employment agency (‘Agency’), if applicable, may have provided us with certain information to create your account, which may include your name, email address, telephone number, postal address and [bank details]. If an account has been created for you in this way, you should receive a username and password enabling you to log in to your TempBuddy Account. In order to create a TempBuddy Account, it is necessary for us to collect certain information that allows us to provide you with our service. This information includes your username (which must be a valid email address), password (which you create), address, email address and mobile telephone number. We also require a photograph for your records, which will be used to verify your identity on check-in for each temporary employment assignment (‘Assignment’). We use your username and password to authenticate your login details and permit access to your TempBuddy Account. We use your other details for contact purposes.
Information that you provide by filling in forms on our App
This includes information provided at the time of registering to use our App, creating a user account, using our services, activating your GPS location, checking into assignments, activating push notifications or receiving updates. We may also ask you for information when you report a problem with our App.
Information Collected from your Mobile Device
Core to the service we provide via our App is the collection of certain data from your use of our App, such as the time, date and GPS location. The location of your mobile device is reviewed prior to Assignment check-in and an alert is triggered if it is out of range for the next Assignment. The GPS location of the device is also periodically logged throughout the duration of the Assignment.
By using the App or any of our services, you consent to us collecting and using technical information about your device(s) and related software, hardware and peripherals for the services that are internet-based or wireless and improve our services to you.
Prior to and throughout your Assignment, we will make use of location data sent from your device(s). You can turn off this functionality at any time by turning off the location services settings for the App on your device(s). If you use these services, you consent to us and our affiliates’ and licensees’ transmission, collection, maintenance, processing and use of your location data and queries to provide and improve our products and services. You may withdraw this consent at any time by turning off the location services settings on your device(s). Please note that turning off the location services on your device may delay the verification of your Assignments and/or timesheet(s).
- If you contact us, we may keep a record of that correspondence.
- In order to provide our service, details of your visits to the App including, but not limited to, traffic data, weblogs and other communication data and the resources that you access may be recorded/processed.
- We store your recent Assignments and upcoming Assignments, as well as your main recruitment agency.
- Other than the above information, we do not ask for, and we request you refrain from providing us with, any details or information of a personal nature concerning you or anyone else.
Uses made of the information
If you register your details with us, we may use the details you have given us, together with details of how you use our App as follows:
- to respond to your queries and requests;
- to process your Assignment timesheets;
- to send communication on behalf of an Agency;
- to issue location alerts to the Agency employing you;
- to manage and improve our services and the App;
- to notify you of changes to our services, the App, our Privacy Statement and/or any of our other published notices and terms and conditions;
- if you have consented, to contact you regarding jobs we believe may interest you;
- if you have consented, to provide you with newsletters as set out in this Privacy Statement;
- to investigate any complaints regarding our services;
- to understand statistical data about user browsing actions and patterns, which does not personally identify you; and
- to send you timesheets/logs on behalf of Agencies.
Cookies and similar technologies
The App also uses a technology that allows you to have your password displayed on login, in addition to your username. This is intended to make it easier for you to access the App. You can choose to change this setting, so that your password is not populated on each login, by clicking the “Disconnect” option on the login screen.
On many phones cookies and similar technologies can be cleared in the phone settings by clearing the app data.
Where we store your personal data
The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. By submitting your personal data, you agree to this transfer, storing and/or processing. We will take steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Statement.
How long do we retain the information you provide us
We retain the personal information you give us for no longer than is necessary for the purposes for which the information was obtained. The information you provide us on registration will be kept for as long as you are a registered user of our service, unless you amend or delete the information. If you cancel your registration we retain your data for [X] years, unless you ask us to erase it.
Disclosure of your information
We may disclose the information you provide us to trusted partners, suppliers and contractors for the purpose of providing our services. A current list of these parties are available on our website here. These may include our Agency clients, recruitment partners, recruitment agents, payment providers and marketing agencies.
Newsletters and Updates
If you subscribe to our newsletter, push notifications or any other e-mail updates, by submitting your e-mail address through a subscribe facility on the App, and you wish to opt-out of receiving these communications, please access the “Unsubscribe” link that is available on all such communications. If you have any difficulty unsubscribing please contact us using the contact information provided at the end of this Privacy Statement.
Updating your personal information
If you want to modify or update your registered details at any time, you can do so through your TempBuddy Account on the Web App. If you have any difficulty doing so you may inform us of any changes in your personal information, and we will update or modify your personal information accordingly.
Requests regarding data supplied via this app
On request, we supply copies of your personal data which you may have supplied via this App. If you wish to obtain such copies, you must write to us at our mailing address provided below, or e-mail us at firstname.lastname@example.org. You should include any personal identifiers which you supplied earlier via the App (e.g. your TempBuddy Account number; your name, username, address, e-mail address, mobile telephone number).
If you discover that we hold inaccurate information about you, you can modify or update your user profile through your TempBuddy Account or request us to correct that information. Such a request must be in writing and sent to email@example.com.
In certain circumstances you may also request that data which you have supplied via the App be deleted.
If you have any questions, requests or complaints regarding this Privacy Statement, please contact us using the following information:
+44 203 627 6323
+353 1 517 5989
TempBuddy Limited, 40 Dame Street, Dublin 2